When you’re paying for Google Ads, you want to know that your budget is helping bring in business. Clicks are useful, but they’re only part of the picture. What matters is what happens afterwards: the phone calls, enquiries and bookings that make your investment worthwhile. We’ve recently been working with a business that has already …
What Happens After Someone Finds Your Business Online?
A new website can make a business look the part. Good search visibility and advertising can bring people to it. But there’s another question we’ve been spending more time on at Gleave Media: What happens when someone actually gets in touch? We’re currently working with a local service business on a project that brings several …
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We’ve Been a Little Quiet… But Very Busy Behind the Scenes 👀
It’s been a little while since we posted an update from Gleave Media. There’s a very good reason for that. We’ve been busy. Really busy. Over the last few months, alongside looking after our existing clients, we’ve been working on a number of significant new projects that are starting to change and expand what we …
We’ve Been a Little Quiet… But Very Busy Behind the Scenes 👀Read More
We’ve Been Testing an AI Receptionist – And Honestly, It’s Impressive
Over the last few weeks, we’ve been quietly testing something new at Gleave Media and G12 Business Networking. An AI receptionist. Now, before anyone rolls their eyes and imagines one of those awful “Press 1 for sales” phone systems from years ago… this is completely different. This technology actually talks to people naturally. It answers …
We’ve Been Testing an AI Receptionist – And Honestly, It’s ImpressiveRead More
10 Digital Marketing Mistakes Costing UK SMEs Leads in 2026 (And How to Fix Them)
Many UK businesses invest in websites, social media and SEO but still struggle to generate consistent enquiries. The problem usually isn’t effort — it’s direction. After working with hundreds of SMEs, we see the same digital marketing mistakes again and again. The good news? Most are easy to fix once you know where to look. …
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Never Miss Another Call: Introducing AI Receptionist for Veterinary Practices
In a busy veterinary practice, the phone never stops ringing. Reception teams are juggling appointments, handling anxious pet owners at the desk, processing prescriptions, speaking to suppliers — and in between all of that, trying to answer every incoming call. The reality? Calls get missed.Voicemails build up.And response times slip. Every missed call could be: …
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When did you last update your business description?
Most businesses wrote their Google business description years ago. Usually, it happened at the exact same time they first built their online citations – Google Business Profile, directories, local listings, industry platforms – and then it was never touched again. If you’re being honest, there’s a good chance yours falls into one (or more) of …
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Why a Perfect 5-Star Google Rating Isn’t Always Ideal
When managing online reputation, you might hear: “We need more 5‑star reviews on Google!” While high ratings are desirable, a perfect 5.0 can sometimes send the wrong signal — and may even hurt trust, conversions, or visibility. Here’s why businesses should think beyond just the stars. A business with only 5‑star reviews may look less …
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We’re Proud to Be One of Exeter’s Top 3 Marketing Agencies — Again🏆
We’re thrilled to share that Gleave Media has once again been recognised as one of the Three Best Rated Marketing Agencies in Exeter! And we’ve held that position since 2018 — a testament to our commitment to excellence and the trust our clients place in us year after year. Since 2018, Three Best Rated has …
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Why Local SEO Is So Important for Businesses Today
If your business relies on customers in your area, then local SEO should be one of your top marketing priorities. Whether you run a shop, café, trades business or professional service, being found online by local customers can make all the difference. At Gleave Media, we help businesses across Devon improve their visibility and attract …
Autumn at Gleave Media: Embracing Change and Growth
As the vibrant hues of autumn settle over the UK, Gleave Media welcomes the season of transformation. With our roots firmly planted in Exeter and a reach extending across the UK, we are reminded that just as nature adapts, so must businesses in the ever-evolving digital landscape. 🍁 Reflecting on the Season of Change Autumn …
Autumn at Gleave Media: Embracing Change and GrowthRead More
Make This Summer Count for Your Business
Summer is here, and while many are heading off on holiday, your business shouldn’t take a break online. With the challenging business outlook in the UK at the moment, it’s never been more important to ensure your business profile is the best it can be. The businesses that stay visible, active, and connected with their …