Last updated: March 2026
Introduction
Gleave Media (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data when you visit our website www.gleavemedia.co.uk or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Gleave Media is the data controller responsible for your personal data.
Business name: Gleave Media
Address: (Insert business address)
Email: (Insert contact email)
Telephone: (Insert phone number)
If you have any questions about this policy or your data you can contact us using the details above.
What data we collect
We may collect and process the following data:
Information you provide to us:
- Name
- Email address
- Phone number
- Business information
- Marketing requirements
- Any information submitted via contact forms
- Email correspondence
Information collected automatically:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
How we use your data
We use your information to:
- Respond to enquiries
- Provide marketing services
- Communicate with you
- Improve our website
- Send relevant business communications
- Meet legal obligations
- Prevent fraud or misuse
We only collect data necessary for legitimate business purposes.
Legal basis for processing
Under UK GDPR we rely on the following legal bases:
Legitimate Interest
To respond to enquiries and operate our business.
Contract
Where processing is necessary to deliver services you have requested.
Consent
Where you have opted into marketing communications.
Legal obligation
Where required to meet legal or regulatory requirements.
How we store and protect your data
We take appropriate security measures including:
- Secure hosting environments
- Password protection
- Access controls
- Secure email systems
- Malware protection
- Regular software updates
We only allow access to personal data where necessary.
Data sharing
We do not sell personal data.
We may share data with trusted service providers where necessary, such as:
- Website hosting providers
- Email providers
- Analytics providers
- CRM systems
- Payment providers (if applicable)
All providers are required to keep data secure.
International data transfers
Some providers such as Google or Meta may process data outside the UK.
Where this occurs we ensure appropriate safeguards exist such as:
- UK adequacy regulations
- Standard Contractual Clauses
- Reputable providers with GDPR compliance commitments
Data retention
We only retain data as long as necessary.
Typical retention periods:
Enquiries: up to 12–24 months
Client records: up to 6 years (legal/tax requirements)
Marketing data: until consent withdrawn
Data is securely deleted when no longer required.
Your data protection rights
Under UK GDPR you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights contact us via email.
We will respond within one month.
Marketing communications
We may send marketing communications where:
- You have consented
- You are an existing client and communications relate to similar services
You can unsubscribe at any time by:
- Clicking unsubscribe
- Emailing us
- Contacting us directly
Cookies
Our website uses cookies to improve user experience.
Cookies may include:
- Analytics cookies
- Functional cookies
- Performance cookies
Where required we request consent before placing non-essential cookies.
You can control cookies via:
- Browser settings
- Cookie banner preferences
(You may also link to a separate Cookie Policy page.)
Third-party links
Our website may link to external websites. We are not responsible for their privacy practices.
We recommend reviewing their policies.
Data security breaches
If a data breach occurs that risks your rights we will:
- Investigate immediately
- Notify affected individuals if required
- Report to the ICO where legally required
Complaints
If you have concerns about how we use your data please contact us first.
You also have the right to complain to:
Information Commissioner’s Office
Website:
https://ico.org.uk
Telephone:
0303 123 1113
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Changes to this policy
We may update this policy occasionally.
The latest version will always appear on this page
Our Terms and Conditions can be found here.