Unfortunately on eBay you do get people who for want of a better wording ‘try it on’ you know the sort – you sell and despatch the product the same day YET they come back and complain or raise a dispute over something minor.
Now don’t get me wrong if your eBay shop isn’t up to scratch and/or the product is poor then the user is quite correct to query the transaction – but what happens if it isn’t, what do you do if you have superb customer service and this still leaves the odd bad apple.
Well ebay has a great little feature called the banned bidders list, here you can easily prevent people coming back to bid on any of your items again. If you are worried about using this, think of it as your duty and don’t be afraid to eliminate the odd customer who’s not worth the time and effort.
To talk about an eBay shop for your business or how you can manage your stock list on this FANTASTIC worldwide eCommerce site, reaching a new customer base you’ve never even dreamed of then Contact Us now.